Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • Australia : 3 - 5 business days
  • Canada : 3 - 5 business days
  • France : 1 - 3 business days
  • Germany : 3 - 5 business days
  • Greece : 3 - 5 business days
  • Ireland : 3 - 5 business days
  • North America : 3 - 5 business days
  • Europe : 1 - 3 business days
  • Australia, New Zealand and Oceania : 3 - 5 business days
  • Asia Pacific : 3 - 5 business days
  • Latin America and the Caribbean : 3 - 5 business days
  • North Africa and the Middle East : 1 - 3 business days
  • Sub-Saharan Africa : 1 - 3 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 3 days of delivery

Ship items back to me within: 7 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Privacy policy

ma boutique expédier les commande par service DHL porte a porte

Frequently Asked Questions

Commandes personnalisées et personnalisées

je peux réaliser sur commande la même conception du tapis qui vous aimez avec la taille qui vous demandez dans un délai de 25 jours

Disponibilité en gros

ce qui est intéressé vente en gros je vous présente un rabais intéressant

Emballage et emballage cadeau

ma boutique supporte les emballage et emballage cadeau